Legal Information

1.1 Use of Website

This website is provided for general information and marketing purposes only. Nothing on this website constitutes legal, financial, tax, investment or other professional advice. You should obtain independent advice before making business decisions.

1.2 Services

VELOLOGIQ LTD provides AI automation, workflow optimisation, integration and related consultancy services for businesses. Our work may involve third-party platforms and tools, including Make, Zapier, n8n, CRMs, hosting providers, analytics providers and APIs.

Unless expressly agreed otherwise in writing, we do not guarantee the continuous availability, compatibility, security or error-free operation of any third-party platform, tool or service.

1.3 Client Engagement Terms

Where we provide services to a client, the relevant proposal, scope of work, quotation, statement of work, managed service agreement or other written contract will set out the specific terms that apply to that engagement, including fees, deliverables, timings and any service limitations.

1.4 Intellectual Property

All content on this website, including text, graphics, branding, logos, layouts and design, is owned by or licensed to VELOLOGIQ LTD unless otherwise stated. You may not copy, reproduce, republish, distribute, modify or exploit any part of this website without our prior written consent, except for your own internal business use or as otherwise permitted by law.

1.5 Fair Use

You may use our website and services only for lawful purposes. You must not:

• misuse this website
• attempt to gain unauthorised access to any system, network or data
• interfere with the security or functionality of the website
• upload or transmit malicious code, spam or harmful material
• use our website in any way that breaches applicable law or regulation

1.6 No Reliance and Website Availability

We make reasonable efforts to keep this website accurate and up to date, but we do not guarantee that the website will always be available, uninterrupted, secure or free from errors. We may update, suspend, withdraw or change any part of the website at any time without notice.

1.7 Limitation of Liability

To the fullest extent permitted by law: we exclude all implied warranties, representations and conditions relating to this website and our services; we are not liable for any indirect, incidental, special or consequential loss, including loss of profit, loss of revenue, loss of opportunity, loss of goodwill, loss of data or business interruption; we are not responsible for any failure, delay, interruption or security issue arising from third-party platforms, software, hosting providers, APIs or integrations.

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.

1.8 Governing Law

These terms are governed by the laws of England and Wales. Any dispute arising out of or in connection with these terms or this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

2.1 Who We Are

The data controller is VELOLOGIQ LTD, company number 17002067, registered office N K Ting & Co, 10 Chester Drive, Harrow, England, HA2 7PU. Contact: michelle@velologiq.com.

2.2 Personal Data We Collect

• Contact information — name, email address, phone number and company name
• Enquiry and project information — details you provide when contacting us
• Technical data — IP address, browser type, device information and website usage data
• Marketing data — communication preferences and opt-in status

2.3 How We Use Your Data

• Respond to enquiries and communicate with you
• Assess requirements and provide proposals or services
• Deliver, manage and support automation projects
• Administer and improve our website, systems and services
• Monitor website performance, security and usage
• Comply with legal and regulatory obligations
• Send marketing communications where consented or otherwise permitted by law

2.4 Legal Bases for Processing

• Contract — where processing is necessary to take steps at your request or to perform a contract
• Legitimate interests — where necessary for our legitimate business interests
• Consent — where you have given consent, including for certain marketing communications
• Legal obligation — where processing is necessary for compliance with applicable law

2.5 Sharing Your Data

We may share personal data with automation and cloud platforms; CRM, email and communications providers; website hosting, analytics and security providers; and professional advisers. We do not sell your personal data.

2.6 International Transfers

Some service providers may process personal data outside the UK. Where this occurs we will take appropriate steps to protect it in accordance with applicable law.

2.7 Data Retention

We keep personal data only for as long as necessary for the purposes for which it was collected, including to satisfy legal, regulatory, tax, accounting or reporting requirements.

2.8 Data Security

We take appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. No internet-based service can ever be completely secure.

2.9 Your Rights

Subject to applicable law, you may have the right to access, rectify, erase, restrict or object to processing of your personal data, or to request its transfer. To exercise your rights: michelle@velologiq.com. You also have the right to complain to the ICO.

3.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function properly, improve user experience and provide information about how the site is used.

3.2 Types of Cookies We Use

• Strictly necessary cookies — essential for the operation and security of the website
• Analytics cookies — help us understand how visitors use the website
• Marketing cookies — may be used to deliver relevant content where permitted and with consent

3.3 Cookie Consent

Where required by law, we will ask for your consent before placing non-essential cookies on your device. You can manage or withdraw cookie preferences at any time through our cookie banner or your browser settings.